Frequently Asked Questions
That’s an important question. Let us put it this way: Fanory is the perfect solution for creators who are looking to monetize their superfans and create a bespoke engagement experience. Unlike other social media platforms that focus on reach and engagement, Fanory is specifically designed to prioritise monetization and provide you with the tools to turn your passion into profit!
What sets Fanory apart is our dedication to empowering creators. We understand that as a creator, you deserve a platform that not only allows you to connect with your superfans but also helps you monetize your content effectively. Think of Fanory as a ‘Shopify’ for creators, where you can create your own destination and cultivate deeper connections with your fanbase.
At Fanory, we also give you full control and ownership. You maintain 100% control over your customer data, and if you ever decide to leave the platform (but we really hope you don’t), you can easily export and retain those valuable fan relationships you've built. Our platform offers a personalised app experience for your followers, providing them with exclusive content, merchandise sales, and unique monetizable interactions - frankly, it’s fan service like never before!
We provide dedicated support to help you navigate the platform and maximise your monetization potential. Our commitment to continuous improvement means that we are constantly listening to user feedback and market trends, ensuring that Fanory evolves and introduces new features to support your growth. At the end of it all, we just want you to become the contentpreneur that you’ve always aspired to be.
In summary, Fanory is the platform that prioritises your monetization goals as a creator, offers full control and ownership, enhances fan engagement, and provides dedicated support. We're here to help you unlock the true potential of your superfans and create a thriving monetization ecosystem.
At Fanory, we believe that the creator 100% owns the customer data - no fineprint necessary. We respect your ownership rights and understand the value of your fanbase. Even if you decide to leave the platform (although we really hope you don’t), you will have the option to export and take away your fans data, ensuring that you maintain full control over your valuable fan relationships. But do note, since they’re registered users of the Fanory platform, their details will be available to us since they could also be part of our other apps.
Since Fanory is all about helping you build your creatorverse as effortlessly as possible, we’ve launched our zero touch onboarding which enables a creator to set up their own web app in a matter of a few hours. For the personalised app, the setup depends on factors like the complexity of your requirements and the customisation you desire, as well as approval of the marketplaces (App store & Play Store). Typically, the setup can range anywhere between 7 to 15 days. All said and done, we promise to work closely with you to ensure a seamless setup experience!
The Studio App provides you with the tools and features to manage your own content. You will have full control over the creation, curation, and publication of your content on the app - all in one place! At the end of the day, we’re here to empower you to maintain your creative vision and ensure that your content resonates with your superfans - and we don’t want anything getting in the way. Our Studio App is user-friendly, making it easy for you to manage and update your content without relying on external assistance; just the way it should be.
As the creator, you have the responsibility to post and manage the content the audience sees. Apart from giving you full control over your content, this also allows you to maintain authenticity and engage directly with your superfans. You can access posting content and going live through your personalised Studio App. This way, you can create and publish content that aligns with your unique style and resonates with your fanbase, ensuring an immersive and personalised experience for everyone involved!
Yes, your social media manager can use the Studio app on your behalf - even though you’re the one pulling all the strings! We’d made the webapps such that you can easily grant them access to manage your app and handle content updates, engagement with fans, and other related activities. This allows you to collaborate with your social media manager while maintaining control and oversight over the content and interactions on the platform.
Fanory is (and always will be) creator-first, which means that we value all kinds of feedback from our creators and are continuously working on improving and expanding our features. If you have specific feature requests or ideas, we are open to considering them for future updates. Our dedicated development team strives to enhance the platform based on user needs and market trends, ensuring that you have access to innovative tools and functionalities to further monetize and engage with your superfans.
Yes, at Fanory, we provide a Creator Success Partner to assist you in managing your app. Our support team is available to address any questions, concerns, or technical issues you may encounter while using the platform. We are committed to providing you with the guidance and assistance you need to make the most of this experience, all while creating wholesome, meaningful relationships with your fanbase!
In such an unfortunate scenario of parting ways (although we really hope it doesn’t get there), according to the contractual terms, Fanory would be forced to terminate the access to the app for the Creator as well as the fans. Any balance revenue share/payments pending to the Creator shall be decided and paid (if applicable) post completion of refunds & payment to its users/subscribers/audience. Unfortunately, the published app would cease to exist. The Intellectual Property including (but not limited to) source code, admin access to software would not be handed over to the creator.
While we encourage creators to express themselves and engage with their superfans, there are certain content guidelines in place to ensure a safe and positive environment. Content that violates our community guidelines, including but not limited to explicit or adult content, hate speech, harassment, or illegal activities, is not allowed on the Superstar App. At Fanory, we strive to maintain a supportive and inclusive community for both creators and superfans.
PS: Please read our T&C and Content Guidelines that have been shared with you for more information.